Beyond Adoption Intention: Online Communities and Member Motivation to Contribute Longitudinally

As online communities are becoming more and more relevant to business, it is critical to understand why individuals are motivated to contribute content longitudinally. In this paper, we draw on existing literature on motivation and technology characteristics to conceptualize a model of longitudinal content contribution. We view longitudinal content contribution phenomenon as a recursive process of interaction between contributors, other participants and IT artifact of online communities. We conclude with the implications of our conceptual model for future research

The Effects of Media Characteristics on User Satisfaction: A Social Presence Perspective

With the growing popularity of information and communication technologies (ICT), researchers from information systems(IS) field are increasingly interested in the factors influencing user satisfaction in computer-mediated environment. Drawingon media synchronicity theory (MST), this study explores how various media characteristics influence user satisfactionthrough social presence. The results from a lab experiment supported our hypothesis and found that transmission velocity,symbol sets and rehearsability were positively related to social presence, whereas reprocessability had a negative effect onsocial presence. Social presence in turn positively influenced both process satisfaction and outcome satisfaction. Overall, thisstudy contributes to IS literature by providing a deeper understanding on the effect of objective media characteristics on usersatisfaction

COVID-19 two years on: A review of COVID-19-related empirical research in major tourism and hospitality journals

Purpose: This study aims to provide a timely review of the COVID-19-related empirical research published in 19 quartile one (Q1) and quartile two (Q2) tourism and hospitality journals in social science citation index (SSCI). Design/methodology/approach: A total of 407 COVID-19-related empirical papers were collected from the 19 SSCI Q1 and Q2 tourism and hospitality journals via Scopus database. Thematic content analysis was supplemented with Leximancer software to identify the research themes/subthemes, research methods and countries/regions of research. Findings: The study found studies of COVID-19’s impact on consumer behaviour predominate in number, followed by studies on response actions and recovery strategies, impact on industry or sectors and impact on workers and employees. Based on the research themes identified, a knowledge mapping framework was produced. Over 70 % of the studies used quantitative methods with quantitative survey as the dominant method of data collection. The USA and China were found to be the most studied countries. Research limitations/implications: The study reviewed empirical research papers until January 2022 and covered most of the COVID-19-related empirical works in the field. An overview of the current state of COVID-19-related empirical research was provided with some critical discussions and suggestions for future research topics. Originality/value: The findings give researchers a clear index for the current state of the art of COVID-19 research in hospitality and tourism. The paper provides practical implications for industry practitioners to retrieve relevant knowledge from the recent COVID-19-related literature in tourism and hospitality in coping with practical challenges brought by the COVID-19 pandemic

Understanding Green IS Initiatives: A Multi-theoretical Framework

Sustainability is one of the key issues that organizations confront today, and ecologically responsible ( green ) information systems (IS) initiatives are manifestations of sustainable business practices. Engaging in green IS initiatives can be challenging due to poor understanding of their holistic process. In this research, we develop a multi-theoretical framework to provide a holistic understanding of the process of implementing and adopting green IS initiatives. The framework examines how these initiatives’ structures, organizational attributes, and environment may influence this process. The framework also provides an agenda for how future studies of green IS can use the constructs proposed and develop them, undertake case studies to expand our propositions, and conduct surveys to verify propositions. In addition, practitioners can use our framework to better understand the differences between various types of green IS initiatives, identify which organizational and environmental factors to adopt, and gain a holistic view of the entire process

A Review of Green IS Research and Directions for Future Studies

As practitioners become more interested in green information systems, the IS academic community requires direction in how to examine this important phenomenon. We conduct a systematic and comprehensive review of the academic literature surrounding green IS and compares the results with those from the practical literature. Through this review, we identify the main categories in the literature and assess the current state of research into green IS. We discuss some limitations of the current literature, posit research directions for future scholars, and address the gaps in the current research on green IS

Unpacking Green IT: A Review of the Existing Literature

Green IT is the latest manifestation of sustainable business practices. The decision surrounding whether or not to implement Green IT strategies, policies, and tools provides compelling challenges for organizations. While practitioners have been highly interested in this topic for a while, recently, there is also a growing interest on this topic among academicians. In this paper, we conduct a comprehensive review of both the practitioner and academic literature surrounding Green IT. By presenting the overlaps and differences between both perspectives, we aim to identify noticeable gaps in the current literature. By presenting research questions, we aid scholars in determining rigorous academic research directions of this phenomenon

Technology Addictions and Technostress: An Examination of Hong Kong and the U.S.

In today’s technology-centric world, people are becoming increasingly dependent on the Internet. The most common use of the Internet is through social media, which are used to communicate, share, collaborate, and connect. However, continued usage of a hedonic system can be linked with compulsion or addiction. Since problematic usage/behaviors can lead to negative outcomes, this manuscript aims to determine differential effects of Internet and social media addictions on social media-related technostress. This is examined in two different cultures: the U.S. and Hong Kong. The results support the association between Internet and social media addictions with increases in social media-related technostress. Additionally, these effects are moderated by culture. Implications for research and practice are discussed along with future directions for this stream

Too old to Shop? A Comparative Analysis of the Engagement of Junior and Senior Customers in Social Commerce

With the continuous success of social media websites also social commerce rises in popularity. As increasing numbers of elderly consumers use social media, it is interesting to understand how elderly consumers engage in social commerce platforms. This study examines how different dimensions of customer engagement influence trust with young and older consumers. A survey was conducted to collect data from American consumers. Our results show that perceived enjoyment, satisfaction, and social commerce value have significant effects on consumers’ trust. Further, there are important differences regarding the respective effects between younger and older consumers. Our study contributes to the literature by clarifying the effect of customer engagement on trust in social commerce between young and elderly consumers. Our results can provide practitioners important guidelines regarding how to support consumers’ trust development in social commerce